You can return your order my writing an email to us within 21 days of receipt unused, unopened, in its original condition and packaging, your return must be in a re-sellable condition. All returns must be accompanied by a valid MAK PRISMATIC receipt for online returns, your dispatch confirmation email including your order reference number. You will be liable for the cost of returning the goods to us and must ensure that they are returned in protective packaging. Where an item is damaged or returned otherwise than we reserve the right to refuse redress. Once the unwanted item is received back to the warehouse it will be checked and granted it meets our return policy conditions we will then offer a refund for this item. Refunds will be applied to the payment method that was used to purchase the item.